Team & integrations

Update your profile

Change your own name, profile photo, email address and password.

3 min readWho can do this: Owner, Analyst, Sales Manager, Sales Rep, Setter, Triager, Delivery Manager, Delivery Rep

Your name and photo are how colleagues recognise you in Hermon, for example next to a notification about something you did. Your primary email address is where Hermon sends its messages to you.

Every team member manages their own profile, whatever their role.

Open your account settings

  1. Click your name

    Your name is at the bottom of the left sidebar. Click it to open the menu.

  2. Choose Account

    The Account Settings screen opens. It has three cards: Personal Information, Email Address and the password card.

    The menu behind your name in the sidebar, with the Account item

Change your name or photo

  1. Upload a photo

    Under Profile Picture, click Change Photo and pick an image. The photo is saved as soon as it is uploaded.

  2. Edit your name

    Change First Name and Last Name.

  3. Click Save Changes

    This saves your name. You see the message "Profile updated successfully".

    The Personal Information card
    1. Upload a new photo. 2. Save your name.

Change your email address

  1. Click Change

    In the Email Address card, click Change next to Primary Email.

  2. Enter the new address

    Type it under New Email Address and click Send Verification Code.

  3. Enter the code

    Hermon sends a code to the new address. Enter it and click Verify & Update Email.

From then on the new address is your primary email, and Hermon sends its emails there. Hermon may ask you to confirm that it is you before it makes the change.

Your email address only changes after you have entered the code. If you close the dialog before that, your old address stays in place.

Change your password

  1. Go to the password card

    Scroll to Update Password. If your account was created with Google sign-in and has no password yet, the card is called Create Password.

    The Email Address and password cards
    1. Change your email address. 2. Type your new password.
  2. Type the new password twice

    Fill in New Password and repeat it in Confirm New Password. The eye icon shows what you typed.

  3. Click Update Password

    The button reads Create Password if you did not have one yet. Hermon may ask you to confirm that it is you before the password is changed.

SettingRule
NameLetters, spaces, hyphens and apostrophes only
PhotoJPG, PNG or SVG, smaller than 5 MB
PasswordAt least 8 characters, with an uppercase letter, a lowercase letter, a number and a special character

Good to know

Your role is not on this screen. Roles are managed under Settings and Team Members. See Invite your team and connect integrations.

Notifications. There are no personal notification settings here. Your own notifications are under Settings and Notifications. See Set up notifications.

The photo is not accepted. Check the file type and size in the table above.